CAREERS

Work Setting: 

• In person at the office

• Virtual/Remote

 

Education/Qualifications: 

• Relevant experience may be substituted for education.

• High level of professionalism in appearance, behavior, and communication.

• Capability to prioritize daily tasks and goals set or communicated by multiple parties. 

• Must be excellent face to face and telephone communicator. 

• Must have competent written communication skills and email etiquette. 

• Ability to proficiently navigate the internet. 

• Employees must be able to function at a high level of efficiency without constant supervision.

• Ability to multitask and carry on attention to detail in a fast paced environment. 

• Must have strong computer skills and intermediate Microsoft Office and Google Suite.

• Ability to operate a variety of standard office machines.

• Aptitude to independently identify and resolve tribulations.

• Uphold, safeguard, and promote organizations values and philosophies. 

• Strong attention to detail. 

 

Responsibilities: 

• Managing Willow Collective phone during working hours. 

• Creating new client charts for clinicians.

• Assisting with marketing and updating the website as needed.

• Filing and scanning client paperwork.

• When client charts are created/ongoing- verifying insurances and costs of sessions.

• Running errands when needed/ordering office supplies and materials. 

• Managing emails through the main Willow Collective contact email.

• Assisting clinicians with “out of office” support when needed. 

• Light housekeeping and restocking of supplies.

• Conduct outreach to coordinate care and services with other local providers as needed. 

• Assist Chief Operations Officer with onboarding tasks for new staff and ensuring employment forms are up to date.

• Assisting with insurance claims denials and resolving this issue. 

• Completing and monitoring invoices. (?)

• Creating projects in accounting software for clinicians, to assist with billing grants and contracts. 

• Support payroll process as needed. 

• Paying external contractors as needed. 

• Secondary backup for insurance claims filing/entering payment reports. 

• Assist with admin meeting notes during weekly meetings.

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Application Process: 

• Submit resume and letter of interest to contact@willowcollectivefoco.com

• We recently noticed an error in the mail address we provided to gather applications for this position. If you submitted a resume and letter of interest prior to 4.12.24, please reapply using the contact@willowcollectivefoco.com email address. We apologize for any confusion or inconvenience and look forward to hearing from you!

• Provide three professional references.